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Is GamStop Anonymous?

Is GamStop Anonymous?

GamStop is one of the special responsible gambling tools available at UK casinos. It is a tool that allows users to create an account and restricts their access to gambling UKGC casino sites. Players can select their self-exclusion period depending on the preferred period. This ranges from a few months or up to five years.

GamStop recorded an all-time high of account sign-ups, with up to 90,000 vulnerable people joining the program. Users provide private information, such as name, date of birth, and address, when signing up. Therefore, is GamStop anonymous? Let’s find out below.

How GamStop Uses Your Personal Data

First, it is important to understand that GamStop falls under the UK data protection legislation as a controller. This mandate hands the program the right to use and store personal data through its privacy policy that provides GamStop services to online players.

Users provide their personal data when signing up for GamStop services. Also, there are third parties that provide personal data and more information. In addition, GamStop uses your personal data for cross-referencing with their database to ensure it administers the self-exclusion legally. Secondly, GamStop relies on the personal data for research purposes. This is through collaborations with third-party independent researchers.

Does GamStop Share Personal Data?

GamStop service works with several providers who share personal data to execute the GamStop service. Some of these third parties include AWS, TransUnion, Microsoft, Connect Assist, etc. Moreover, the GamStop service discloses personal data to gambling operators. This helps with cross-referencing when a self-excluded player tries to access these gambling sites.

In addition, the program might exclude these personal data from the Gambling Commission to help fulfil the commission’s regulatory functions. Also, after receiving consent, the service might share your personal data with selected independent researchers to improve GamStop’s services.

How Long GamStop Retains Your Personal Data

The duration of GamStop retaining your personal data depends on the selected self-exclusion period. Also, some extensions might apply. Another seven years from when your last selected minimum exclusion period ended.

After the seven additional years, your personal data gets archived for another seven years. Gambling operators cannot access your self-exclusion history since the service deletes it afterwards.

The service stores your personal data for 30 days for failed registration attempts. This is unless they get added to the case management system, which gets stored for up to 7 years. All calls to the contact centre get stored for up to 3 months.

How to Avoid Sharing Data with GamStop

Some users are hesitant to share their data with GamStop. This is due to fear that their personal data might get leaked. Fortunately, there are several ways to prevent sharing data with GamStop.

The first option is to reach out to GamStop via email at [email protected]. This will help provide your consent, preventing GamStop from sharing your data with independent researchers, Gamcare, gambling operators, or service providers.

Alternatively, you can choose to play casinos without GamStop self-exclusion without fear of your personal data getting shared with third parties. These non- GamStop operate outside the jurisdiction of the UK. Moreover, these casinos provide unlimited access to gambling activities depending on your choice and preferences.

GamStop & Anonymity: FAQ

✔️ Does GamStop share my data?

Yes. GamStop shares your data, such as identity proof, contact information, and employment proof. Some parties GamStop service can share your personal data within the law include service providers, gambling operators, gambling commission, Gamcare, and independent researchers.

✔️ Is it possible to use GamStop without submitting my ID?

No. It is impossible to use GamStop without submitting proof of identity, such as ID. Providing private data is the first requirement when signing up for GamStop. Also, you need other backup information such as contact information and employment proof.

✔️ Can I complain about the use of my data?

Yes. Regarding your personal data, you have the right to complain about its use. Also, you can withdraw your consent anytime since the processing is based on consent

✔️ What information does GamStop retain?

GamStop retains information, including your full name, surname, date of birth, and contact information, as part of the self-exclusion process. This is all to complete regular checks and run checks when users attempt to access gambling sites.

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About Our Contributors

Dear punters! My name is Jack Reeve. I'm a UK-based journalist focused on sports and gambling events. Currently, I'm investigating the influence of the UKGC and Gamstop scheme on problem gamblers. That's why I've decided to cooperate with this online gambling portal to understand the flaws of the scheme and things that punters don't like about new laws. As my works are cited by famous newspapers like, Business Matters and MarketWatch, you may notice that I'm not the last author in this industry. Hopefully, the readers of will notice the value that I bring to the articles and tell me more ideas or their concerns via e-mail or contact form.